Topic "Australian Health System" in Russian - total 11 documentsTitle: Australian charter of healthcare rights in Victoria
Summary: The Charter allows patients, consumers, families, carers and services providing health care to share an understanding of the rights of people receiving health care.
Title: Complaint form
Summary: A complaint form for complaints about health services provided in NSW. The Commission deals with complaints about health services affecting the clinical management or care of a patient, the professional conduct of a health practitioner, and risks to the health or safety of the public.
Title: Concerned about your health care?
Summary: If you are concerned about a health service provided to you, talk to your provider as soon as possible. Often this is the fastest and most effective way of resolving your concerns.
Title: Informed consent in health care
Summary: This fact sheet explains what informed consent is, what questions you might want to ask and why you need to sign a consent form.
Title: Making a complaint - Health Complaints Commissioner
Summary: You have the right to access safe, quality healthcare and to be treated with respect. Raising your concerns when this doesn’t happen protects your rights and can improve the health system for all Victorians. How can I launch a complaint with the Health Complaints Commissioner?
Title: My health records - my rights
Summary: What are my rights? Under Victorian law, you have the right to know what health information is held about you, how and why it was collected and what it’s being used for. You can ask to see your health information and change it if it’s incorrect. You can also ask to have your health information sent to another health service provider. If these requests are refused, you deserve a written explanation.
Title: My Health Record
Summary: My Health Record brings together health information from you, your healthcare providers and Medicare. It is an online summary of your key health information. This website contains information on how it works, it's benefits, who can see your records, your privacy and security control, how to opt out and answers to other frequently asked questions.
Title: My pocket health card
Summary: This resource is intended to be a foldable wallet sized checklist of questions to consider asking health professionals in order to participate in your own health care.
Title: Plan for the future: Decisions about your medical treatment
Summary: If you can't make a medical treatment decision because you are very sick the law says who can make this decision for you. If you want to choose who can make medical treatment decisions for you fill in the 'appointment of medical treatment decision maker' form.
Title: Victorian Patient Transport Assistance Scheme (VPTAS) feedback - complaints, compliments and reviews policy
Summary: The Department of Health & Human Services is committed to maintaining a high standard and continuously improving the VPTAS processes including providing a respectful and responsive complaints and review handling system for patients, consumers, carers, health professionals and the VPTAS Office staff. The department wants to know how we can best manage the VPTAS to help rural Victorians to access the specialist medical services they need. By listening to you and learning about any concerns you may have about the VPTAS, this will help us to improve the process for all Victorians who need to use the scheme. You can either request a review or provide feedback by making a complaint or giving a compliment about the VPTAS.
Title: Victorian Patient Transport Assistance Scheme Guidelines (2015)
Summary: Victorian Patient Transport Assistance Scheme Guidelines (2015) - the VPTAS subsidies the travel and accommodation costs incurred by rural Victorians who have no option but to travel more than 100km one way or average of 500 km a week for one or more weeks to receive approved medical specialist services.
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