Topic "Aged" in French - total 9 documentsTitle: Aged care quality standards consumer outcomes (A3 poster)
Summary: This poster lists the desired outcomes for consumers according to the 8 aged care quality and safety standards.
Title: Aged care signage
Summary: The Aged Care Signage will assist residents in aged care facilities navigate their way around their home or service. Signs such as 'kitchen', 'dining room', 'keep out', 'danger', and 'this way to the garden', will help improve communication with residents/clients and minimise confusion.
Title: Communication cards
Summary: The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client’s needs, etc. The Communication Cards cover themes such as: Food / Drink / Meals Religion / Spirituality Medical / Health Specialists Personal Care Sleep TV / Recreation Feelings / Pain Mobility Aids
Title: Do you have a concern?
Summary: This information sheet is for consumers of aged care services, their families, carers and representatives about the Aged Care Quality and Safety Commission. It explains how the Commission can help you, who can raise a concern and what happens when you contact the Aged Care Quality and Safety Commission.
Title: Letters and poster notifying care recipients about upcoming site audits
Summary: Care recipients and representatives are actively encouraged to contribute to decisions made by residential aged care homes and home care services about the care and services they receive. This ensures a strong continuous improvement approach for providers, as well as a focus on the needs and preferences of care recipients. Use our templates of letters and posters for residential aged care homes available in 20 community languages to inform care recipients and representatives about quality assessors from the Aged Care Quality and Safety Commission.
Title: Speak to Bolton Clarke in your own language
Summary: Australians speak over 300 languages. Bolton Clarke understands it is important to have information in your language. This can help you get the health and aged care services you need. Bolton Clarke has a National Language Line. You can speak with us in your language with the help of a telephone interpreter. You can call 24 hours a day, every day of the year.
Title: The Royal Commission into Aged Care Quality and Safety
Summary: The Royal Commission into Aged Care Quality and Safety has been set up to look at the quality of aged care services and whether those services are meeting the needs of the Australian community. This includes: Care for older people living at home, People living with dementia, and people living in residential aged care including younger people with disabilities.
Title: What the new Aged Care Quality Standards mean for you (video)
Summary: A short video for aged care consumers, their families and representatives explaining the new Aged Care Quality Standards (Quality Standards) that began on 1 July 2019. Watch the video to see what the new Quality Standards mean in practice for you.
Title: Your rights and responsibilities as a HACC services user
Summary: The Home and Community Care (HACC) Program provides a range of basic support services to frail older people and people with disabilities who are experiencing difficulties in managing daily tasks but who wish to continue living at home. The Program also supports their carers and families. The documents informs about the rights and responsibilities of HACC services users.
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