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01 Jan 2020... This resource has been developed to provide healthcare information for people with cognitive impairment, their carers and family members. It describes what to expect when going to hospital, information about informed consent and what to do if something doesn't go to plan.

01 Oct 2022... Every day thousands of people receive health care. Sometimes things go wrong which cause unintentional harm to you or someone you care for. In health care, this is known as an incident. Your healthcare provider (such as a doctor or nurse) should talk with you about it as soon as possible. Open disclosure is the discussion with you, your healthcare provider and the people you may choose to support you (such as your family, carer or friend) about an incident that caused harm whilst receiving health care.

01 May 2021... Brochure about using a physiotherapist with the NDIS. Includes information on what Physiotherapists can (and can't) do for you, how your physiotherapist can help with NDIS planning and review meetings and your rights and entitlements.

01 May 2021... Brochure about NDIS support workers, Support workers help you with everyday tasks and activities.

01 May 2021... Fact sheet on NDIS planning. Your NDIS plan is how much the NDIS will pay for your support workers, services, and other items you might need. It is essential that you receive the proper funding to purchase the services you need. Your NDIS plan will also include a copy of your NDIS goals. These are the goals that the NDIS will ask about at your 12-month review meeting. You will have regular reviews with the NDIS, most reviews are at 12 or 24 months (1 or 2 years).

27 Sep 2023... The Easy English booklet is about the NDIS and the people who can help you and your child. It is written for parents and carers of children with disabilities and developmental delays. Parents and carers will get the most benefit if they read these booklets with support workers or other helpers.

01 Aug 2020... Information on independent assessments for the NDIS. Assessments are how NDIS work out how your disability affects your life and what supports you need from the NDIS.

01 May 2020... People seeking asylum in Australia who are not eligible for a Medicare Card can access public hospitals in Queensland free of charge.

09 Mar 2023... Victorian priority primary care centres (PPCCs) support local hospitals by providing care for people with conditions that require urgent attention but not an emergency response.

Accessing disability services in Victoria can be dependent on your location as well as your particular needs. Learn about the kinds of support that are available for managing disability. Understand the rights of people with a disability and their carers and find information about support groups as well as useful information for managing your healthcare.

01 Aug 2017... If you need surgery or other medical procedures, you are likely to attend a clinic or hospital in Victoria. This information will take you through the preparation for a stay in hospital, provide advice about managing your stay through to recovery and discharge. Practical information about paperwork, costs and payments is also available here.

28 Sep 2023... A MyMedicare poster to hang in your practice or community space.

01 Aug 2019... The Australian Government has introduced reforms that will simplify private health insurance and help people choose the coverage that best suits their needs. This fact sheet lists the significant changes that will start to roll out in April 2019.

Covers the role of the family doctor including considerations for choosing a GP, what your GP can do for you and general costs for a consultation.

My Health In Shepparton is a local guide for refugees and asylum seekers on accessing health care in Greater Shepparton. It aims to provide easy to understand information on the Australian health care system and local health services.

01 Jan 2014... This resource is intended to be a foldable wallet sized checklist of questions to consider asking health professionals in order to participate in your own health care. 

01 Jan 2017... There is a range of healthcare professionals who help manage arthritis, and this sheet outlines what each member of the healthcare team does and how to find them. It also includes tips on being prepared for and getting the most from a visit to a health professional.

This chapter titled 'Getting medical help when the doctors clinic is closed' is one of 4 chapters developed with and for the Afghan community. The 4 chapters aim to: improve the health literacy of viewers, improve appropriate utilisation of health services and improve health. This particular chapter provides information on accessing after hours health care services, as well as community health services

08 Dec 2023... When you need stitches, not surgery. Or if you have hurt your hand, not your head. That’s a case for a bulk billed, walk-in Medicare Urgent Care Clinic.

30 Aug 2019... This resource provides information on the Australian health care system for newly arrived community members. Information is provided on how to access routine and emergency care, the role of health care interpreters and services for children and families.

30 Dec 2020... A short overview of Australian health services and how to access them for new arrivals in Victoria.

31 Mar 2023... This brochure provides basic information on how to use medicines correctly. It also explains the difference between generic and branded, over-the-counter and prescription medicines and what a repeat is.

31 Mar 2023... This resource is designed for migrants living in Victoria and explains the options available for medical help after hours or on weekends. It also explains when to attend the emergency department and when to call an ambulance.

31 Mar 2023... This resource was designed to help migrants in Victoria navigate and understand the Australian medical system. It briefly explains Medicare and Centrelink cards and the entitlements they offer, how to book a doctor appointment, what bulk billing means, the difference between a GP and a specialist doctor, what a pharmacy is and explains when you need a prescription to buy medicine.

01 Jun 2015... This chapter titled 'Getting ready for school' is one of 6 chapters developed with and for the Afghan community. The 6 chapters aim to: improve the health literacy of viewers, improve appropriate utilisation of health services and improve health. This particular chapter provides information on child health, development and child services. These include: maternal and child health services; general practice clinics; kindergartens, playgroups and mothers groups.

01 Jun 2024... A bilingual fact sheet that explains how Medicare works, how to enrol and how to use a Medicare card. Medicare helps cover the cost of a range of medical services. The English version is available at the end of each translated resource.

07 Oct 2021... This translated video explains the importance of participating in clinical trials. This information is developed by Breast Cancer Trials, a group of world-leading breast cancer doctors and researchers based in Australia and New Zealand committed to exploring and finding better treatments for people affected by breast cancer through clinical trials research. The English text is available in the videos with audio narrations in various languages. For more information, access the What are breast cancer clinical trials brochure . 

28 Feb 2024... To help culturally and linguistically diverse (CALD) communities overcome challenges and barriers to learning about, accessing, and using the National Disability Insurance Scheme (NDIS), the National Disability Insurance Agency (NDIA) developed a Cultural and Linguistic Diversity Strategy 2024-2028 (the Strategy) and Action Plan. The Strategy aims to: increase access to and participation in the NDIS for CALD communities increase the utilisation of NDIS plans for CALD participants improve the experience with the NDIS for CALD communities and participants. The CALD Strategy and Action Plan documents are available in 16 community languages, Auslan, and Easy Read, as well as PDF and Word formats.

04 Oct 2024... You will need to see your HIV doctor regularly to monitor your health and prescribe HIV medication. This can be expensive if you can’t get Medicare. There are a few ways you can access treatment and care more cheaply. Medicare is Australia’s public health scheme. It provides most health services, including HIV services, and medicines for free or at low cost. Medicare covers Australian citizens and permanent residents living in Australia and some other visa holders.    

01 Apr 2024... Information about finding an HIV doctor. You need an HIV doctor to help you manage and treat your HIV. Only specially trained doctors can do this. If the doctor who diagnosed you is unable to treat and manage HIV, you will be referred to a doctor with specialist HIV training. HIV doctors are trained in the management and treatment of HIV and are the only doctors who can prescribe HIV treatment.

Centrelink/Services Australia has multilingual information what health care they can help with. It includes information about Medicare, and payments and services for while you recover from injury or illness. Documents are bilingual. The English version is included in each translated resource. Please scroll down to access the English text.

01 Nov 2022... There are many types of healthcare services and information available in Australia. It is important to find the right care at the right time.

13 Dec 2022... This Easy English booklet is about how to get a National Disability Insurance Scheme plan or NDIS plan for your child. The booklet is written for parents and carers of children with disability and developmental delay. Parents and carers will get the most benefit if they read these booklets with support workers or other helpers.

27 Sep 2023... This Easy English book is about how the National Disability Insurance Scheme helps children under nine years old. It is written for parents and carers of children with disabilities and developmental delays. Parents and carers will get the most benefit if they read these booklets with support workers or other helpers.

01 Aug 2019... The Australian Charter of Healthcare Rights describes what consumers, or someone they care for, can expect when receiving health care.

20 Feb 2021... End of life and palliative care explained: End of life and palliative care helps improve the quality of life for someone who has a life-limiting illness by offering services, advice, information, referral and support. End of life and palliative care offers emotional and practical support to families, friends and carers. Palliative care is not just for people nearing the end of their lives. You can receive palliative care at the same time as other treatments for particular conditions. End of life and palliative care in Victoria is based on person-centred care, which means you and your family are treated in the way you want to be treated.  Palliative care can help you plan your care, including using an advanced care plan. Any person can make a referral for themselves or someone else to palliative care.    

01 Aug 2017... Doctors and other health professionals are often our first point of contact with the healthcare system. Identifying the different professional roles in healthcare, learning the language of healthcare and finding new ways to approach consultations are some of the key features of these pages. You will find information for yourself as well as information to help you help someone else you are caring for.

01 Dec 2015... The Department of Health Victoria is committed to maintaining a high standard and continuously improving the VPTAS processes, including providing a respectful and responsive complaints and review handling system for patients, consumers, carers, health professionals and the VPTAS Office staff. The department wants to know how we can best manage the VPTAS to help rural Victorians to access the specialist medical services they need. Listening to you and learning about any concerns you may have about the VPTAS will help to improve the process for all Victorians who need to use the scheme. You can either request a review or provide feedback by making a complaint or complimenting the VPTAS.

30 May 2024... You can now receive certain healthcare treatments at a local pharmacy, without having to get a prescription first. These treatments include shingles, urinary tract infections, flare-ups of mild plaque psoriasis, resupply of an oral contraceptive pill, and travel vaccines. 

15 Apr 2020... This video is a way to learn more about what clinical trials are, and their role and value in Australia's healthcare system.

This translated video describes the critical role of carers in Victoria's health system. The video outlines that there are financial and support services available to carers, encourages the understanding of changes involved in caring and how to plan for those changes, and provides practical advice about how to manage appointments and medication as well as challenging behaviours and communication.

28 Sep 2023... This brochure includes information about MyMedicare for your patients.

08 Jan 2024... Watch this video to learn more about how Priority Primary Care Centres and the Victorian Virtual Emergency Department work. Most injuries and illnesses don’t require a trip to the hospital. However, sometimes you do need to see a doctor or a nurse quickly – and your usual general practitioner might not be available. In these cases, you might need what is known as “urgent care”.

01 Mar 2018... healthdirect provides free, trusted health information and advice, 24 hours a day, 7 days a week.

01 Oct 2022... This factsheet explains how people who have recently arrived from the Ukraine on temporary visas can access Queensland Health public hospital and healthcare services for free.

01 Aug 2022... The fact sheet provides information about health assessment on arrival in Australia for Ukrainian arrivals (786 visa holders).

01 Apr 2015... This chapter titled 'A healthy start to life' is one of 6 chapters developed with and for the Afghan community. The 6 chapters aim to: improve the health literacy of viewers, improve appropriate utilisation of health services and improve health. This particular chapter provides insight into the role the family, as well as maternal and child health services in raising healthy children.

AUSCO is offered to Refugee and Special Humanitarian Program entrants over the age of five years prior to their departure for Australia. AUSCO gives practical advice about the journey to Australia, including quarantine laws and information about what to expect post-arrival. These Australian Settlement Journey translated videos provide an overview of life in Australia and an introduction to the services available to refugees and humanitarian entrants in the initial settlement period.​

08 Dec 2023... Information to help you decide where to go when you have an illness or injury. Medicare Urgent Care Clinics provide bulk billed, walk-in care for injuries and illnesses that are urgent but not life-threatening. If it’s not an emergency, but you can’t wait for a regular appointment with your GP, that’s the case for a Medicare Urgent Care Clinic.

01 Apr 2022... There are now more ways to catch up with your regular GP or specialist, whether in person, on the phone, or online.  This guide has information about electronic prescription, when you should ask for one, and how to access medicines through electronic prescriptions.

30 Apr 2023... This translated brochure explains what clinical trials mean and defines the  types of clinical trials for the prevention and treatment of breast cancer. It also has information on: The Breast MRI Evaluation study Phases of a clinical trial Why one should participate in a clinical trial Testimonials from trial participants Safety of clinical trials How can one partake in a clinical trial How to get involved and useful websites

26 Jun 2021... This translated brochure has information on Advance Care Planning and who can help make medical decisions for you if you are unable to. 

01 Oct 2021... Information for consumers. Good health information can help you make informed decisions. There are things you can do to find good health information online and judge whether it is right for you.

01 May 2021... Factsheet on Support Coordinators and how they help NDIS clients. It explains what support coordinators are and what they do.

01 Nov 2019... Covers the role of the family doctor including considerations for choosing a GP, what your GP can do for you and general costs for a consultation.

01 Nov 2019... Feeling unwell and not sure what to do? This video is a guide to the most appropriate healthcare action. It covers the types of healthcare services available in Australia including GPs, the healthdirect helpline, pharmacists and explains when a visit to the emergency department is necessary.

13 Jun 2023... The National Disability Advocacy Framework 2023-2025 is a shared commitment to disability advocacy between the Australian, state and territory governments to ensure there is access to advocacy services for all people with disability nation-wide. Advocacy provides people with disability support and capacity to make and participate in decisions that impact their lives to ensure their rights are promoted and protected. The Framework will allow governments to work towards the alignment of advocacy services and standards to improve outcomes and access for people with disability. The multilingual resource links provide access to the translated document in PDF and Word formats. Access to text-to-speech (TTS)/read-aloud feature is also available for most resources. The resource is also available in Easy read/Easy English and Auslan.

01 Dec 2015... Victorian Patient Transport Assistance Scheme Guidelines (2015) - the VPTAS subsidises the travel and accommodation costs incurred by rural Victorians who have no option but to travel more than 100km one way or an average of 500 km a week for one or more weeks to receive approved medical specialist services.

01 Mar 2024... A 60-day prescriptions poster for health care settings.

15 Apr 2021... This video from the University of Melbourne talks about why researchers run clinical trials, and why you might decide to take part.

15 Feb 2023... Instructions on how to update your bank account details using your Medicare online account or Express Plus Medicare mobile app.

Agreements with 11 countries that covers the cost of medically necessary care when Australians visit certain countries and visitors from these countries visit Australia.

This video outlines what new arrivals from Syria and Iraq can expect when they attend their initial Refugee Health Assessments with their GP and/or Nurse. It outlines the importance of why patients need a health check, what the check involves, why vaccinations are important, what to bring to the appointments, confidentiality and interpreters.

29 Jan 2015... This chapter titled 'When you need to see a doctor' is one of 4 chapters developed with and for the Afghan community. The 4 chapters aim to: improve the health literacy of viewers, improve appropriate utilisation of health services and in effect improve health. This particular chapter provides insight into the role of a GP and community pharmacy.

01 May 2017... This fact sheet explains the different roles of health care professionals in Hepatitis C treatment and whether having hepatitis C affects someone's immigration status

15 Jan 2024... Learn the difference between routine, urgent and emergency care.

19 Jan 2024... IPC Health is one of the largest providers of community health services in Victoria. This brochure is about your rights and responsibilities when you use their services, your privacy and personal information, how to give feedback or make a complaint, and how to get someone to act for you and support you.

31 Dec 2020... Easy English book about your rights in healthcare.

01 Aug 2023... This video provides step-by-step instructions on creating a myGov account using an email address.

01 May 2021... Brochure about using a psychologist through the NDIS. Psychologists help you to learn about yourself. They can help you learn skills to manage your thoughts and emotions. The brochure includes information about mental health, what psychologists can (and can't) do for you, your rights and entitlements and steps for using a psychologist.

All NSW mental health services have a responsibility to ensure that the people who use their service receive adequate physical health care. This brochure provides a broad outline of these responsibilities and how they will be met.

Telehealth is when you use a phone or video call to talk to your health care worker, like a doctor or nurse. It means you can have a health appointment from anywhere you are, even from home. This is a quick guide to help you.

Advance care planning is about planning ahead for your future healthcare, in case you are ever too sick to speak for yourself.

15 Feb 2023... Instructions on how to update your address and contact details using your Medicare online account or Express Plus Medicare mobile app.

You can do a range of Medicare services without having to call or visit us. You can use your Medicare online account through myGov or the Express Plus Medicare mobile app.

13 Jun 2019... This booklet is designed to help consumers, their families, carers and other support people get the most out of their health care. You can use the information in the booklet when you talk to your doctor and other healthcare providers, including nurses, pharmacists, specialists, allied health and mental health workers.

01 Oct 2021... Information for consumers. Good health information can help you make informed decisions. Relying on incorrect information can put you at risk and be harmful to your health.

01 Oct 2021... This language set contains translations of a short fact sheet about open disclosure and healthcare rights.

01 May 2021... Brochure on using an Occupational Therapist through the NDIS. Occupational Therapists help you to learn new ways of doing things

01 Mar 2018... Local pharmacists do a lot more than fill your script - they are qualified medicine experts who provide advice and counselling on medicines and general healthcare to millions of Australians every year.

01 Mar 2018... Feeling unwell and not sure what to do? This video is a guide to the most appropriate healthcare action. It covers the types of healthcare services available in Australia including GPs, the healthdirect helpline, pharmacists and explains when a visit to the emergency department is necessary.

08 Jan 2024... Watch this video to learn more about how Priority Primary Care Centres and the Victorian Virtual Emergency Department work.

17 Oct 2023... Selected Pharmaceutical Benefit Scheme (PBS) medicines can now be prescribed for 60-days. Ask your doctor if 60-day prescriptions is right for you.

26 Sep 2023... Selected Pharmaceutical Benefit Scheme (PBS) medicines can now be prescribed for 60-days. Ask your doctor if 60-day prescriptions is right for you.

15 Dec 2023... An Urgent Care Service is a health service in NSW that provides short-term, one-off care for urgent health care needs that are not life-threatening. Urgent Care Services are provided either in-person or virtually (on the phone or by video call). Urgent Care Services in NSW are being delivered through collaboration between Local Health Districts, Primary Health Networks, Specialty Health Networks and local primary care and community care services.

01 Nov 2022... The Victorian Virtual Emergency Department allows you to access care for non-life-threatening emergencies 24 hours a day, 7 days a week. You will be connected to our doctors and nurses via a video call and receive medical advice from the comfort of your home. Find out how to register and how it works.

13 Jun 2023... The Disability Advocacy Work Plan identifies shared priority work areas for the Australian, state and territory governments to work on together to support the outcomes in the National Disability Advocacy Framework 2023-2025. The multilingual resource links provide access to the translated document in PDF and Word formats. Access to text-to-speech (TTS)/read-aloud feature is also available for most resources. The resource is also available in Easy Read/Easy English and Auslan.

09 Jun 2020... This poster is designed to help consumers, their families, carers and other support people get the most out of their health care. You can use the tips from the poster when you talk to your doctor and other healthcare providers, including nurses, pharmacists, specialists, allied health and mental health workers.

26 Jul 2023... The Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS) provides financial assistance from the NSW Government towards travel and accommodation costs when patients need to travel long distances for specialised health treatment that is not available locally. These multilingual resources are in text and video formats. They include information about what financial support is available, bulk billing, what types of treatments can be claimed, travelling with an escort, and other resources.

01 Aug 2017... Your healthcare requirements are uniquely yours. You have an opportunity to plan and coordinate your healthcare within a wide range of services and support available to people in Victoria. These pages will provide information about making decisions and coordinating payment for your healthcare as well as your rights and responsibilities and the best ways to communicate about health.

01 Aug 2017... This translated video provides information on involving health services early and fully understanding your childbirth options to give a great start to a rewarding birth experience. The video outlines the who's who during pregnancy, birth and newborn care, and helps to understand which records and paperwork are required as well as payment options for having a baby and newborn care in Victoria.

You have the right to access safe, quality healthcare and to be treated with respect. Raising your concerns when this doesn't happen protects your rights and can improve the health system for all Victorians. How can I launch a complaint with the Health Complaints Commissioner?

18 Jun 2023... This booklet provides essential information about the public health care system in NSW. Topics include: how to call an ambulance, what Medicare can be used for, how to get medications in Australia, and how to see a specialist. It also describes key health services in NSW and much more.

01 Dec 2023... Medicare Urgent Care Clinics give you and your family more options to see a doctor or nurse when urgent, but not life-threatening, care is needed.

01 Nov 2022... The fact sheet provides information about health assessment on arrival in Australia for humanitarian arrivals: Why have health checks after you arrive in Australia? Why is vaccination important? What should you bring with you? What happens after the health check? Confidentiality, and interpreters.

01 Jun 2019... If you or someone you know is affected by alcohol or drugs there are services available to help. Information about identifying drug and alcohol problems, understanding treatment options and learning about the challenges involved in living with an ongoing drug condition are all explored here. The English version is included in the translated documents.

Whether you claim your benefit at your doctor, online or in person, your Medicare benefit is paid electronically into your nominated bank account. Your payment is usually available the next working day. This factsheet outlines what you need to do.

08 Jul 2024... Bhavana shares her experience of visiting a Medicare Urgent Care Clinic (Medicare UCCs) when her eye started to sting after hours. Medicare UCCs are located across Australia, making it easier to access care for urgent, but not life-threatening, illnesses and injuries.

01 Nov 2017... This glossary is designed to help you understand the technical terms related to seeing a doctor in Victoria. In particular, it explains the terms specialists or health professionals use. It may also help the work of interpreters in this area.

19 Jan 2024... IPC Health is one of the largest providers of community health services in Victoria. This brochure is about their services, including wellbeing and counselling, allied health, chronic conditions, general health, aged care, child, youth and family.

07 Oct 2021... This translated video defines what a clinical trial means in the context of prevention and treatment of breast cancer. This information is developed by Breast Cancer Trials, a group of world-leading breast cancer doctors and researchers based in Australia and New Zealand committed to exploring and finding better treatments for people affected by breast cancer through clinical trials research. The English text is available in the videos with audio narrations in various languages. For more information, access the What are breast cancer clinical trials brochure . 

01 May 2017... This leaflets provides an overview of health services available in Australia with a focus on people living with HIV/AIDS.

13 Oct 2023... Frequently asked questions about the Pharmaceutical Benefit Scheme, 60-day prescriptions and how 60-day prescriptions can help those who are eligible.

28 Sep 2023... Information about MyMedicare for patients, including the benefits of registering.

28 Sep 2023... This fact sheet includes registration instructions for MyMedicare patients and information about eligibility.

12 May 2023... It’s easy to claim, update your details, and access your statements with an online account.

22 Aug 2022... This fact sheet tells you about the different health services for adults. It talks about the types of doctors you can visit. Doctors will help you with your health care.

AUSCO is offered to Refugee and Special Humanitarian Program entrants over the age of five years prior to their departure for Australia. AUSCO gives practical advice about the journey to Australia, including quarantine laws and information about what to expect post-arrival. The Student Folder contains a preface, information pamphlets that focus on key topics of the AUSCO curriculum, an activity book containing activities for in-class or at-home completion, and a self-assessed attainment record. The information is available in both standard and Easy Read versions in all translations.

01 Feb 2023... The Victoria Government funded PHNs to establish new GP-led Priority Primary Care Centres (PPCCs) to improve access to primary care, particularly in the after-hours period, and ease pressure on emergency departments. The clinics are supporting nearby hospital emergency departments by providing GP-led care for urgent but non-life-threatening conditions such as mild infections, fractures and burns. They also offer pathology and imaging services onsite or nearby. Care is available to anyone with or without a Medicare card, at no cost to the patient. (Costs may be required for imaging, pathology and other services.)

01 Jan 2023... In Australia, most people go to a family doctor (also known as General Practitioner or ‘GP’) when they have a health problem or need a health check-up. Your GP will do the initial checks and decide if you need to see a specialist. The GP will write a letter to refer you to a specialist doctor.

01 Oct 2022... A reference guide for consumers to understand your healthcare rights. Based on the Australian Charter of Healthcare Rights. This flyer can be printed and folded down into a brochure.

13 Dec 2022... This Easy English booklet is about goals for your child and the National Disability Insurance Scheme. Goals are things you want your child to achieve with support. The booklet is written for parents and carers of children with disability and developmental delay. Parents and carers will get the most benefit if they read these booklets with support workers or other helpers.

01 Nov 2019... This video covers the most common questions about Medicare and how to pay for your healthcare, including dental health, ambulance service, medication, and medical tests.

01 Apr 2019... If you can't make a medical treatment decision because you are very sick the law says who can make this decision for you. If you want to choose who can make medical treatment decisions for you fill in the 'appointment of medical treatment decision maker' form.

This translated, subtitled video outlines the family support services available to help parents raise their children. It emphasises the creation of a safe and nurturing environment for children as a priority and provides information on the kinds of supports that are available to children, their parents and carers in Victoria.

01 Aug 2017... Emergencies can be medical or family violence emergencies, natural disasters (such as floods, bushfires or heatwaves), communicable diseases (such as pandemic influenza) or a chemical, biological and radioactive emergency. Learn about different types of emergencies and the support services that exist to help you if you are in an emergency situation in Victoria. In an emergency, call triple zero (000).

01 Apr 2021... What are my rights? Under Victorian law, you have the right to know what health information is held about you, how and why it was collected and what it's being used for. You can ask to see your health information and change it if it's incorrect. You can also ask to have your health information sent to another health service provider. If these requests are refused, you deserve a written explanation.

26 Sep 2023... The Medicare Urgent Care Clinics (Medicare UCC) Data Consent form is available in 13 languages. When visiting a Medicare UCC, you will be given this consent form asking for your consent to share your information with the Department. You do not need to bring this form with you when you visit a Medicare UCC. If you decide not to consent, you will still be treated at the Medicare UCC.

08 Jan 2024... This video will help you decide where to go when you have an illness or injury.

01 Dec 2023... Learn the difference between routine, urgent and emergency care.

Hamza is a 45-year-old husband and father. Hamza visits a General Practitioner (GP) often to check on his health and what he can do to help himself and his family be healthy. He learned that health is about how you feel in your body, mind and heart. He also learns that a GP is a doctor who can help look after all health concerns.

The video explains informed consent, what questions you might want to ask, and why you need to sign a consent form.

This fact sheet explains what informed consent is, what questions you might want to ask and why you need to sign a consent form.

24 Sep 2017... Victoria has a wide range of health care professionals to meet all your health needs. From your local GP to specialists and allied services covering both complimentary medicine and conventional treatments, there is a diverse range of expert to help you.

This chapter titled 'When you are feeling sad or worried' is one of 4 chapters developed with and for the Afghan community. The 4 chapters aim to: improve the health literacy of viewers, improve appropriate utilisation of health services and in effect improve health. This particular chapter provides information about mental health and wellbeing and accessing mental health services