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Victorian Patient Transport Assistance Scheme (VPTAS) feedback - complaints, compliments and reviews policy
The Complaints, Compliments and Reviews Policy provides assistance and advice for VPTAS consumers wishing to register a complaint, compliment or seek a review of the outcome of their VPTAS claim form processing.
The Victorian Patient Transport Assistance Scheme (VPTAS) provides financial assistance to eligible Victorians who must travel a long way for specialist medical treatment.
For more information, visit the Victorian Patient Transport Assistance Scheme (VPTAS) .
- Organisation:
- Victorian Department of Health
- Target audience:
- General
- Service area:
- VIC
- Published:
- December 2015
- Last reviewed:
- February 2025
Multilingual resources
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