Victorian Patient Transport Assistance Scheme (VPTAS) feedback - complaints, compliments and reviews policy

The Complaints, Compliments and Reviews Policy provides assistance and advice for VPTAS consumers wishing to register a complaint, compliment or seek a review of the outcome of their VPTAS claim form processing.

The Victorian Patient Transport Assistance Scheme (VPTAS) provides financial assistance to eligible Victorians who must travel a long way for specialist medical treatment.

For more information, visit the Victorian Patient Transport Assistance Scheme (VPTAS) website(opens in a new window).