This document is available in English as well as in languages other than English. Links to the English and multilingual resources can be accessed further below. To download information click on the selected language. This will take you directly to the resource. Note that some PDFs can be quite large and may take several minutes to download.
Having trouble paying your energy bills? You have rights
Rules introduced by the Victorian Government mean energy companies must help households with their electricity and gas bills.
- Organisation:
- Essential Services Commission
- Topic:
- Housing
- Target audience:
- General
- Service area:
- VIC
- Published:
- August 2020
- Last reviewed:
- February 2024
Multilingual resources
You need Adobe Acrobat Reader To view the PDFs.
Get Adobe Acrobat Reader.
Get Adobe Acrobat Reader.