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01 Oct 2021... A brochure that explains the Australian child care system and how to enrol your child in kindergarten.

01 Jul 2022... There are some important things you can do to stay safe and ensure you have a valid visa. You can use the checklist to help as part of safety planning.

07 Aug 2020... Female Genital Cutting (FGC) is against the law in all States and Territories of Australia. It is also against the law to take a girl to another country to be cut. FGC harms the health and wellbeing of girls and women.

01 Jun 2015... This chapter titled 'Getting ready for school' is one of 6 chapters developed with and for the Afghan community. The 6 chapters aim to: improve the health literacy of viewers, improve appropriate utilisation of health services and improve health. This particular chapter provides information on child health, development and child services. These include: maternal and child health services; general practice clinics; kindergartens, playgroups and mothers groups.

01 Sep 2021... A promotional flyer with information about learning English through the Adult Migrant English Program (AMEP) which provides up to 510 hours of English language tuition to eligible migrants and humanitarian entrants to help them learn foundation English language and settlement skills to enable them to participate socially and economically in Australian society.

09 Feb 2024... This brochure is bilingual. Scroll to the end of each translated document to read the English version.   The brochure contains information that might be useful to you if you've recently moved to Australia. Settling in can be a challenging experience. As a new arrival, you may be able to get some payments and services from the Australian Government.

30 Nov 2022... If you or your partner have started working, you need to inform Centrelink immediately. This is because what you and your partner earn affects your Status Resolution Support Services (SRSS) payments. This fact sheet explains how and what you need to report.

10 Mar 2017... Before or shortly after you arrive in Queensland, the Australian Government may ask you to go to a Tuberculosis Control Unit in Brisbane, Rockhampton, Toowoomba, Townsville or Cairns for tuberculosis health screening. This service is free of charge.

01 Jan 2017... The RMP provides support to children and young people who are refugees, under 18 years of age and are in Victoria without their parents. They are known as 'Unaccompanied Humanitarian (or Refugee) Minors' (UHM's). The Department of Immigration and Border Protection (DIBP) refer UHM clients who reside in Victoria with a custodian or a carer to the RMP.

30 Aug 2019... This resource provides information on the Australian health care system for newly arrived community members. Information is provided on how to access routine and emergency care, the role of health care interpreters and services for children and families.

This information sheet outlines some important things to be aware of when looking for a job. These include making a TFN number, creating a resume, familiarising yourself with your visa work conditions, being observant of your workplace conditions, and knowing your award.

This information sheet explains what to do if you think you are being exploited at work. It advises contact with the Migrant Workers Centre and/or the Fair Work Ombudsman. It gives an exploitation checklist to determine if you are being exploited, as well as a checklist to help prepare a report against your workplace.

This fact sheet explains that all workers in Victoria are covered by Occupational Health and Safety (OHS) Laws. It encourages workers to speak up when they feel unsafe, ensure they receive the training they need, make sure that they only work reasonable hours, and that their boss provides them with the right tools, clothing and equipment. It informs workers that if they have been injured at work, they might be eligible for compensation through Workcover.

This resources will help new arrivals to understand how the Australian money system works, and what you need to know about working in Australia. It has information on using money in Australia, opening a bank account, paying for things, working in Australia, and how to get help if you need it.

24 Oct 2023... This video resource gives advice on how to complete and lodge a tax return, and where to go for help. It's especially helpful for people who are new to working in Australia.

08 Dec 2023... When you need stitches, not surgery. Or if you have hurt your hand, not your head. That’s a case for a bulk billed, walk-in Medicare Urgent Care Clinic.

08 Feb 2024... This brochure published by Queensland Government has information on signs to look out for to know if one is struggling with their mental health, how your general practitioner (GP) can help with a mental health care plan, and where to get more mental health support in Queensland.

01 Sep 2020... This brochure outlines who we are, types of visas we can help and a list of locations our lawyers give legal advice.

01 Sep 2021... This document is for participants of the Adult Migrant English Program (AMEP). It explains how the Department of Home Affairs (the Department) and your AMEP provider will collect, use and disclose your personal information, and how you can access and correct your personal information.

28 Feb 2024... To help culturally and linguistically diverse (CALD) communities overcome challenges and barriers to learning about, accessing, and using the National Disability Insurance Scheme (NDIS), the National Disability Insurance Agency (NDIA) developed a Cultural and Linguistic Diversity Strategy 2024-2028 (the Strategy) and Action Plan. The Strategy aims to: increase access to and participation in the NDIS for CALD communities increase the utilisation of NDIS plans for CALD participants improve the experience with the NDIS for CALD communities and participants. The CALD Strategy and Action Plan documents are available in 16 community languages, Auslan, and Easy Read, as well as PDF and Word formats.

31 Jul 2021... This consumer guide developed by the Australian Department of Home Affairs tells you what a registered migration agent does. It also outlines the rules they must follow when they are helping you. It includes standards and rules a registered migration agent must follow, such as: how they give you immigration assistance the services they provide the fees they charge The guide also tells you how you can complain if you are not happy with a registered migration agent.

01 Apr 2019... Finding a home when you are new to Australia can be difficult and confusing. Renting, paying bills, finding help in a new system all present challenges for new arrivals. Finding a home in Victoria was developed to support people of refugee backgrounds to find their way around the housing system. It includes information on tenants' rights, how to choose an energy provider, social housing, and who can help in case of homelessness. This online booklet was developed in consultation with newly-arrived communities and is published in English, Arabic and Dari

31 Mar 2023... This brochure provides basic information on how to use medicines correctly. It also explains the difference between generic and branded, over-the-counter and prescription medicines and what a repeat is.

31 Mar 2023... This resource is designed for migrants living in Victoria and explains the options available for medical help after hours or on weekends. It also explains when to attend the emergency department and when to call an ambulance.

31 Mar 2023... This resource was designed to help migrants in Victoria navigate and understand the Australian medical system. It briefly explains Medicare and Centrelink cards and the entitlements they offer, how to book a doctor appointment, what bulk billing means, the difference between a GP and a specialist doctor, what a pharmacy is and explains when you need a prescription to buy medicine.

15 Feb 2024... Information for refugee and migrant men about mental health. It is normal to feel sad, frustrated, stressed or anxious sometimes. These are normal responses to situations we come across in our daily life. However, there are signs which may indicate that you are struggling and in need of some support, and they should not be ignored. If you are experiencing one or more of the following signs you should seek help: symptoms of mood and behavioural changes are constant, or you experience them most of the time symptoms last for two weeks or more symptoms are affecting your daily life, those around you, your work or study.

15 Feb 2024... Information about fatherhood for migrant and refugee men.  ‘Men's Mental Health’ has been developed with men from culturally and linguistically diverse backgrounds. Men with a variety of migration and life experiences can use these resources to find information and reflect on their mental health, their relationships, and their life goals.  This page discusses the importance of mental well-being for men, emphasising that mental health affects thoughts, actions, and relationships. 

15 Feb 2024... Information about fatherhood for migrant and refugee fathers. Teaching your child about your own culture, language, and religion is essential to sharing the world with your child. Discuss this with your partner from the beginning, especially if you come from a different cultural background than   your partner.   Demonstrate the importance of diversity to your child by learn ing about different cultures, religions and languages. To feel accepted and be a genuine member of a diverse society, each member must be able to accept others from all religions, ethnic and cultural backgrounds. Learning these values will make your child feel confident about their identity and being a true part of multicultural Australia.  

This guide explains how to use VEVO (Visa Entitlement Verification Online) to check your Australian visa details. It helps you confirm your visa type, work and study rights, and travel conditions. The guide also provides step-by-step instructions on accessing VEVO and troubleshooting errors.

This bilingual poster includes illustrations of common workplace hazards, as well as questions to ask yourself before beginning a task that will help you prioritise your safety.

This fact sheet outlines your right to a safe workplace – including a safe environment for your mental health. It lists signs of mental health injuries, common mental health risks at work, and what you can do if you think your work environment is unsafe for your mental health.

30 Dec 2020... A short overview of Australian health services and how to access them for new arrivals in Victoria.

01 Apr 2015... This chapter titled 'A healthy start to life' is one of 6 chapters developed with and for the Afghan community. The 6 chapters aim to: improve the health literacy of viewers, improve appropriate utilisation of health services and improve health. This particular chapter provides insight into the role the family, as well as maternal and child health services in raising healthy children.

01 Dec 2020... Do you need child care to be able to attend the Adult Migrant English Program (AMEP) classes? When you are in an AMEP class, free child care is available for your children who are under school age. More info is available in the fact sheet.

01 Oct 2020... Children coming to Australia have a lot to get used to - a new home, school, language, culture and people. Parents can help children adapt to the changes and settle into their new life.

01 Apr 2019... Parents from all cultures and communities want their children to be safe from harm. While Australia is generally a safe place, children can be harmed at home or in the community.

15 Aug 2022... If you have been granted a Temporary Protection Visa (TPV) Subclass 785 or a Safe Haven Enterprise Visa (SHEV) Subclass 790, you will no longer get the Status Resolution Support Services (SRSS) payment. You may be able to get special benefits if you are in financial hardship.

01 Aug 2022... The fact sheet provides information about health assessment on arrival in Australia for Ukrainian arrivals (786 visa holders).

01 Oct 2022... This factsheet explains how people who have recently arrived from the Ukraine on temporary visas can access Queensland Health public hospital and healthcare services for free.

13 Feb 2023... The Australian Government has made Subclass 785 Temporary Protection visa (TPV) and Subclass 790 Safe Haven Enterprise visa (SHEV) holders eligible to apply for a permanent visa.

Insurance is a safety net for when things go wrong. Money from insurance can help cover the cost of repairs, medical treatments, travel changes or theft.

08 Dec 2023... Information to help you decide where to go when you have an illness or injury. Medicare Urgent Care Clinics provide bulk billed, walk-in care for injuries and illnesses that are urgent but not life-threatening. If it’s not an emergency, but you can’t wait for a regular appointment with your GP, that’s the case for a Medicare Urgent Care Clinic.

23 Oct 2017... This is part of a series of videos about periods, pregnancy and contraception, for newly arrived migrant and refugee women in Australia. This video provides general information. Please speak to a health professional for appropriate individual advice.

AUSCO is offered to Refugee and Special Humanitarian Program entrants over the age of five years prior to their departure for Australia. AUSCO gives practical advice about the journey to Australia, including quarantine laws and information about what to expect post-arrival. These Australian Settlement Journey translated videos provide an overview of life in Australia and an introduction to the services available to refugees and humanitarian entrants in the initial settlement period.​

01 May 2018... This booklet is designed for newly-arrived communities from Syria and Iraq living in the Northern suburbs of Melbourne. It helps them understand what community services are and find those in their local area.

13 Sep 2022... Useful information for immigrants and refugees to help you identify if you, or someone you know, needs help with mental health and to find treatment options. Information includes: how we understand mental health in Australia, signs of mental illness, cultural context and mental health and where to get help.

15 Feb 2024... Information for refugees and migrant men about parenting and the impact on your relationship.  If you come from a background where women are expected to be entirely responsible for caring for children, you may find the idea of ‘sharing parenting’ challenging. Gender roles may differ greatly from what you’ve been used to. Make an effort to make changes that will support your partner such as learning to do a few chores at home, learning to cook a few dishes and looking after your child and sharing responsibilities. Discuss the role you each want to have, common goals and how you plan to achieve them. This may include planning how you will pass on traditions, morals, language and values from your background. Clarify what these are for both of you, as a couple.        

15 Feb 2024... Information for refugees and migrant men about family violence. Family violence refers to a pattern of ongoing abusive and controlling behaviours that take many different forms. It happens within intimate relationships as well as between family members. Family violence can affect anyone, regardless of sex, age, race, sexuality, disability, gender identity or lifestyle. However, violent behaviour is most frequently used by men, as a way to exercise power and control over women and children.        

15 Feb 2024... Information for migrant and refugee men on fatherhood.  Waiting for your baby to be born is an important time for preparation. In addition to organising all the things your baby will need, part of preparing should include taking some time to think about and decide on what kind of father you want to be.

15 Feb 2024... Information about mental health for migrant and refugee fathers. Feeling sad after childbirth is a reaction to hormonal changes that happen before, during and after the birth of the baby. This is commonly known as ‘baby blues’ or `postpartum blues’ which usually affects mothers, but statistics have shown that 25% of fathers experience it as well. It is a temporary and short-lived mental health disorder causing mood swings and bouts of sadness.18  Several helplines are available to support you and your partner following childbirth.

This guide explains how to communicate with the Australian Department of Home Affairs. It covers your rights, including accessing an interpreter (call 131 450), having a support person, and keeping records of conversations. It also provides advice on privacy, recording calls, and following up in writing. 

01 Dec 2020... Families are the most important thing in children's lives. Keeping your family strong can help everyone adapt to a new life in Australia.

This video outlines what new arrivals from Syria and Iraq can expect when they attend their initial Refugee Health Assessments with their GP and/or Nurse. It outlines the importance of why patients need a health check, what the check involves, why vaccinations are important, what to bring to the appointments, confidentiality and interpreters.

01 Jan 2017... The role of the RMP is to support the settlement process for UHM clients without parents in Victoria and to prevent breakdown in care arrangements through early intervention and proactive measures to assist families providing care.

SBS resources about life and issues that affect you in settling in Australia.

01 May 2019... If you recently arrived in Australia, you will generally have to wait 104 weeks until you can access most of our income support payments.

01 Apr 2019... Early and forced marriages are against the law in all States and Territories of Australia. It is also against the law to take someone to another country for an early or forced marriage.

29 Jan 2015... This chapter titled 'When you need to see a doctor' is one of 4 chapters developed with and for the Afghan community. The 4 chapters aim to: improve the health literacy of viewers, improve appropriate utilisation of health services and in effect improve health. This particular chapter provides insight into the role of a GP and community pharmacy.

21 Jun 2023... The multilingual glossary lists school-based words and definitions in five languages. It is designed to assist communication between Queensland schools and families from culturally and linguistically diverse (CALD) backgrounds.

This fact sheet explains the different kinds of employment, including: casual, full-time, part-time, permanent or fixed term employment, as well as apprenticeships and traineeships. It advises contact with the Migrant Workers Centre if you think you are being underpaid.

This fact sheet explains that there are laws in Australia to protect against all forms of discrimination in the workplace, including sexual and gender based discrimination towards women. It also explains that all women have the right to a safe and respectful workplace, have the right to equal treatment, the right to feel safe and respected, the right to speak up. It advises how to get help from local Community Legal Centres.

04 Jan 2022... This fact sheet will explain the discrimination people with disabilities experience when navigating the complex Australian migration system. It breaks down the different processes a person with disabilities must go through when applying for a visa in Australia. It also provides information to people with disabilities on where to find professional migration assistance and support.

This resource explains how different types of credit work, ways to pay, what to do before you borrow money, and how to manage debt.

A scam is when someone tricks you out of your money. Scammers are skilled at pretending they are real and that they can help you in some way. This guide has advice on how to detect a scam, protect yourself, and what to do if you have been scammed.

31 Oct 2023... This video from the Australian Taxation Office (ATO) provides information about tax, superannuation, tax file number, etc. It has helpful advice for new arrivals in Australia when starting a new job.

24 Oct 2023... This video resource provides information on superannuation or super fund, and how to for retirement. It's especially helpful for people who are new to working in Australia.

31 Jul 2021... This factsheet from the Office of the Migration Agents Registration Authority (OMARA) explains who can legally provide immigration assistance in Australia. This is a resource for consumers and the wider community on who can give immigration assistance lawfully.​

15 Jan 2024... Learn the difference between routine, urgent and emergency care.

This factsheet gives i nformation and examples of visa abuse, and how the law can help protect you from it. 

01 Dec 2024... This resource was developed by Mater Refugee Health with reviews by multicultural communities and clinicians via the Refugee Health Network Queensland, in consultation with Queensland Health. It contains information on the Australian health care system in Queensland, including interpreters, hospitals, health cards, maternity care, doctors and medicare care, medicines, specialists, mental wellbeing, urgent care, health checks, emergencies and vaccinations. 

15 Feb 2024... Information for refugee and migrant men.  Migrating to and settling in a new country can present challenges, including: learning a new language adapting to a different culture learning key services like public transport, education and healthcare finding a job or seeking financial support connecting with friends, family and community. Uncertainty on your migration status brings its own risk of developing a mental illness. Isolation, waiting for a visa application to be processed, going to interviews, and uncertainty regarding the outcome of your application can be very stressful for people in this situation and those around them. Some people become consumed by their thoughts on what the future holds for them.

15 Feb 2024... Information for refugee and migrant men about mental health. Different cultures and religions have different views on mental health. Some cultures have certain traditions or rituals to treat mental health problems, while others see mental illness as a spiritual issue. In Australia, mental health is referred to as the state of wellbeing and it affects the way you think and act, and how you handle work and social relationships. We all have different thoughts, ideas and feelings that are unique to us, and every person experiences mental health problems or mental illness differently

15 Feb 2024... Information for refugee and migrant men about mental health. Mental illness affects how someone feels, thinks, behaves, and interacts with other people. Not every mental health problem is a mental illness. Mental illnesses can affect anyone at any time. It does not reflect anything bad or shameful about the person experiencing the illness. Different types of mental illnesses can range from manageable to very serious. People who have the same mental illness are affected differently and each person experiences a variation in the intensity of the illness. There are a range of symptoms that can go from mild to severe and can be experienced short-term or long-term. Remember that conditions can be episodic, which means that people go through phases where they feel good and other times when they’re not at their best. If you experience a mental illness, you must seek help from a doctor or another health professional such as a psychologist or counsellor.

15 Feb 2024... Information for refugee and migrant men about some tips that can help you manage your stresses and improve your mental. Since the COVID-19 pandemic started in 2020, our lives have been affected in different ways by the virus and public health measures. Self-isolation and quarantine, uncertainty about what the future holds, job losses, and being away from family and friends have had a big impact on our lives and particularly on our mental health. Psychological distress due to COVID-19 may lead to you feeling upset, worried, scared, or anxious but there are a few steps that you can follow to manage this.  

01 Nov 2019... This resource was designed for refugee and migrant communities in Victoria about catch-up vaccinations. It was initially developed in collaboration with the Royal Children’s Hospital Melbourne and the Victorian Refugee Health Network.  

30 Dec 2020... Dads in all communities and cultures are very important for families. There are many ways to be a dad. How dads do some things in Australia may be new to you.

01 Sep 2023... This document is bilingual. Scroll to the end of each translated resource to read the English version.  Crisis Payment is a special one-off payment if you’ve arrived in Australia as a humanitarian entrant for the first time. You must meet certain eligibility criteria and hold a specific humanitarian visa to get this payment.

This resource lists all the steps you need to take if you would like to bring your family to Australia through the Australian Government's refugee and humanitarian program.

'Our Voices- stories of carers from migrant and refugee backgrounds', is a beautifully crafted series of five short films offering rare and profound insight into the lives of carers from migrant and refugee backgrounds, caring for family with mental illness. The films explore the lives of five carers from Afghani, Egyptian, Somali, Turkish and Vietnamese communities. The carers speak independently, yet collectively, of common difficulties encountered in advocating for culturally sensitive and culturally-responsive mental health care and the benefits of seeking support.

01 Dec 2020... Parents from all cultures and communities share a love of their children and want the best for them. There are many ways to raise children. Some of the ways children are raised in Australia may be new to you. Everyone in the family is getting used to life in a new culture. Working things out together can help keep families strong.

01 Apr 2019... Parents in Australia often go to services for help with family matters. Services welcome families from all cultures and communities. They can help just as family or community might have helped you in the past.

01 Dec 2020... The teenage years can bring joys and challenges for families from all cultures and communities. Sons and daughters are growing, changing and learning skills for adult life. There can be extra challenges for teenagers in a new culture.

28 Feb 2023... This information sheet explains how you can be granted a permanent RoS visa and get free legal help. The Federal Government has announced that from 14 February 2023 people who currently hold, previously held or have applied for a Temporary Protection Visa (TPV) or Safe Haven Enterprise Visa (SHEV) may be eligible for a permanent Resolution of Status Visa (RoS visa). People granted a permanent RoS visa will have the same rights and benefits as all permanent residents, including access to family reunion.

This fact sheet provides information on whether you should be on an ABN, the difference in workplace conditions and rights between an independent contractor and an employee, when you need to provide a TFN, and what to do you if you don't think you should be on an ABN.

This fact sheet lists the new Horticulture Minimum Wage Guarantee and states that to be paid below this rate is illegal and that you can be paid more on a piece rate.

This information sheet explains what a union is and how joining the union can improve your work conditions. It outlines the types of workplace issues your union can help you with, as well as what the unions in Australia have won for workers rights thus far.

Superannuation ("super") is money being saved for your 'retirement', when you are older and have stopped working. Your employer has to put money into a super fund for you. The money in your super fund belongs to you, not your employer or the government. This resource has advice on choosing a super fund, when you can get your super, how to protect yourself from super scams, and where to get help if you need it.

01 Dec 2023... Medicare Urgent Care Clinics give you and your family more options to see a doctor or nurse when urgent, but not life-threatening, care is needed.

08 Jul 2024... Bhavana shares her experience of visiting a Medicare Urgent Care Clinic (Medicare UCCs) when her eye started to sting after hours. Medicare UCCs are located across Australia, making it easier to access care for urgent, but not life-threatening, illnesses and injuries.

05 Dec 2023... A respected leader delivers an important message to the Iranian community about respectful and healthy relationships, the importance of communication, and Australian family law. The message challenges traditional gender roles and expectations adopted by people from diverse backgrounds that contribute to family violence. The video has English subtitles.

01 Nov 2017... This glossary is designed to help you understand the technical terms related to seeing a doctor in Victoria. In particular, it explains the terms specialists or health professionals use. It may also help the work of interpreters in this area.

18 Jun 2023... This booklet provides essential information about the public health care system in NSW. Topics include: how to call an ambulance, what Medicare can be used for, how to get medications in Australia, and how to see a specialist. It also describes key health services in NSW and much more.

15 Feb 2024... Information for refugee and migrant men about mental health. If you think your partner may be experiencing depression, how can you help? Around 15% of women develop postnatal depression after the birth of their babies. If your partner demonstrates significant changes to her emotions, thinking or behaviour, this may be a sign that something is not going well for her. Some of the changes you may see in your partner are: crying or feeling sad very often being in a low mood or very irritable a lot of the time thinking “I can’t do this” fearing being alone or going out thinking about hurting herself or the baby your partner finds it difficult to be affectionate with you, the baby, or others. A critical part of helping someone is being aware of the signs and symptoms of a mental illness.

15 Feb 2024... Information about fatherhood for migrant and refugee men.  During the first few months following the birth of your child, you and your partner will be fully occupied trying to adjust to new changes in your lives. You must take care of your mental health during your partner’s pregnancy and in early parenthood. For some couples, stepping into parenthood brings about many emotions that range from love and happiness to frustration. Some fathers may feel that once they become a parent they’re trapped and have lost their old life and self. But along with that may come the feeling of guilt, where dads think they might not be doing a good job.

15 Feb 2024... Information about youth mental health for migrant and refugee fathers.  As a father, it is important to be aware that youth and early adulthood is a difficult time for most. The body changes, relationships with family and friends change, and young people need to make decisions such as what career or education pathways they wish to pursue. Hormonal changes experienced through youth and early adulthood can affect a person’s mental health, as changes to chemicals in the brain can affect emotions, thoughts and behaviours.

15 Feb 2024... Information for refugees and migrant men about healthy relationships.  In general, good relationships are built on: trust, respect and equality (equal rights, opportunities and responsibilities) honesty care and emotional support mutual decision-making and shared responsibility resolving conflict (through communication) good and open communication, and intimacy. A healthy relationship will be one where both parties are on an equal level, communicating their individual and shared interests, values and vision for the relationship or family and making decisions together.        

01 Aug 2022... This factsheet explains how people who have recently come to Queensland from the Ukraine can now access free COVID-19 Rapid Antigen Test (RAT) kits.

This guide explains how to use an ImmiAccount, an online system from the Australian Department of Home Affairs for managing visa applications. It covers creating an account, submitting applications, tracking progress, and communicating with immigration authorities. It also provides security tips and support contacts.

01 Feb 2025... This fact sheet is bilingual. Scroll to the end of each translated resource to read the English version. Services Australia provide payments and services to help you settle into life in Australia. To keep getting your payment, you must do certain things. Services Australia call these mutual obligation requirements. Available as fact sheet and audio format. 

This flyer provides information on where to get advice about spouse visas if you've been hurt or harmed by your partner.

30 Nov 2022... The Status Resolution Support Services (SRSS) payment helps you meet basic living expenses while you are in Australia and waiting to hear about your immigration status. You might be eligible for a Living Allowance. Depending on your circumstances, your payment may also include Rental Assistance Allowance and/or Dependent Child Allowance. You may also be given access to Medicare.

The simple money manager helps you see how much money you have coming in and going out. It is available in a range of community languages and has audio content to explain each category.

21 Feb 2017... This is an animated film on human rights in Australia.

Services Australia specialists Multicultural Service Officers help migrant and refugee communities connect with services.

01 Jun 2021... The Legal Aid NSW Refugee Service helps refugees with many types of legal problems. This brochure outlines the service locations and types legal problems we can help refugees with.

01 Sep 2021... The Adult Migrant English Program (AMEP) provides free English language classes to migrants and humanitarian entrants with low English levels to help them settle and participate in the Australian community. If you are eligible, you can now stay in the program longer and the previous 510-hour cap has been removed. People who were previously not eligible may now be eligible. Participating in the AMEP gives you the English you need to get a job, help your children settle and participate more in day-to-day life in Australia.

12 Jan 2020... Visitors and new residents can learn more about Australian Values and history, culture and society from the 'Life in Australia' booklet. You might also find the booklet useful if you work with migrants or have relatives or friends who recently arrived in Australia.

This info sheet provides information for migrant workers on the minimum wage, awards wages and loading, payslips, penalties and compensation, and what to do if you think you are being underpaid.

AUSCO is offered to Refugee and Special Humanitarian Program entrants over the age of five years prior to their departure for Australia. AUSCO gives practical advice about the journey to Australia, including quarantine laws and information about what to expect post-arrival. The Student Folder contains a preface, information pamphlets that focus on key topics of the AUSCO curriculum, an activity book containing activities for in-class or at-home completion, and a self-assessed attainment record. The information is available in both standard and Easy Read versions in all translations.

21 Mar 2024... A brochure developed by Migrant Information Centre (East Melbourne) with information on services you can access for you and your children's needs when you are experiencing family violence. It also has information on women's support groups and respectful relationships programs in Victoria.

07 Mar 2023... A respected leader delivers an important message to the Chin Hakha community about respectful and healthy relationships, the importance of communication, and Australian family law. The message challenges traditional gender roles and expectations adopted by people from diverse backgrounds that contribute to family violence. The video has English subtitles.

07 Feb 2023... A respected leader delivers an important message to the Zomi community about respectful and healthy relationships, the importance of communication, and Australian family law. The message challenges traditional gender roles and expectations adopted by people from diverse backgrounds that contribute to family violence. The video has English subtitles.

05 Mar 2024... This factsheet explains what coercive control is, and how coercive control can affect people from migrant and refugee backgrounds. It includes a list of some of the signs of coercive control against people from refugee and migrant backgrounds, a case study to help know how to recognise these signs, and how to seek help.

This is a guide to managing your money and saving for things you need. It explains how a budget works, the steps to doing your budget, and useful tips to make your budget work for you.

Find out how to keep track of your spending and pay your bills on time. This resource helps to ease money stress, so you're not living from pay to pay. It explains the information you can find on a bill, how to pay and manage bill payments, keep your savings separate, track your spending, and how to get help if you need it.

If you earn money from work or investments, you usually pay tax on that money. Understand how tax works so you can work out how much tax you need to pay.

01 Dec 2023... Learn the difference between routine, urgent and emergency care.

08 Jan 2024... This video will help you decide where to go when you have an illness or injury.

26 Sep 2023... The Medicare Urgent Care Clinics (Medicare UCC) Data Consent form is available in 13 languages. When visiting a Medicare UCC, you will be given this consent form asking for your consent to share your information with the Department. You do not need to bring this form with you when you visit a Medicare UCC. If you decide not to consent, you will still be treated at the Medicare UCC.

Centrelink/Services Australia has multilingual information to help visitors who have recently arrived, migrants, refugees, newly arrived residents and asylum seekers who are living in Australia. Information include Assurance of Support, International COVID-19 Vaccination Certificate, mutual obligation requirements, waiting periods, special benefit for temporary protection visas, and others.  Documents are bilingual. The English version is included in each translated resource. Please scroll down to access the English text.

15 Feb 2024... Information for refugee and migrant men about mental health. Sometimes you may think that you can’t cope anymore. However, you need to remind yourself to remain positive and believe that things will get better. Some strategies can help you manage feelings of depression and anxiety.

15 Feb 2024... Information for refugee and migrant men about mental health. If your general practitioner (GP) refers you to a mental health specialist, this can be subsidised under Medicare. Your GP will first ask some questions about your health history, symptoms and situation. Your GP will assess your condition and advise on the type of help you need. This can include: making a mental health assessment creating a mental health treatment plan referring you to a psychiatrist or other mental health professional prescribing medication, if required. Your GP can refer you to a psychologist for 10 individual sessions and 10 group sessions under your mental health care plan in a year. After the sixth session, you will return to your GP, for a review of your progress and a new referral for the remaining sessions.

15 Feb 2024... Information about services for migrant and refugee men, including: Family and parenting Childcare, parental and work Counselling and relationships Health and mental health Financial Police and legal Settlement services Services for asylum seekers Youth services  

This guide explains where to get help with immigration issues in Australia. It covers private lawyers, free legal services, community groups, and government resources. It also advises on interpreter services, avoiding scams, and the difference between legal advice and general support.

This guide explains visa conditions, which are the rules you must follow while in Australia. It covers work and study limits, health insurance, travel restrictions, and compliance tips. It also explains how to check conditions using VEVO or your visa grant notice.

01 Jul 2024... This resource talks about the health issues migrants may face when settling in Australia. It explains how stress, discrimination, and adjusting to a new culture can affect their well-being.  The guide also emphasises the importance of respecting cultural differences in healthcare and offers support through interpreters, mental health services, and more.

17 Jul 2024... This translated resource has information on the Migration Amendment (Strengthening Employer Compliance) Act 2024  . This amendment introduces new laws to tackle migrant worker exploitation and deter employers and others in the labour chain from using a person’s migration status to exploit them.  Starting from 1 July 2024, the new laws aim to: reduce temporary migrant worker exploitation increase employer compliance improve workplace justice outcomes