Letters and poster notifying care recipients about upcoming site audits

Care recipients and representatives are actively encouraged to contribute to decisions made by residential aged care homes and home care services about the care and services they receive. This ensures a strong continuous improvement approach for providers, as well as a focus on the needs and preferences of care recipients. Use our templates of letters and posters for residential aged care homes available in 20 community languages to inform care recipients and representatives about quality assessors from the Aged Care Quality and Safety Commission.