Guide to calling our multilingual phone service (bilingual)
Translated guide on how to speak to someone in your language when you call Centrelink/Services Australia on 131 202. You can also use these to help people in your community.
Documents are bilingual. The English version is included in each translated resource. Please scroll down to access the English text.
- Organisation:
- Topic:
- Target audience:
- General
- Service area:
- National
- Published:
- February 2026
- Last reviewed:
- March 2026
Multilingual resources
Arabic - Guide to calling our multilingual phone service (bilingual)
Assyrian - Guide to calling our multilingual phone service (bilingual)
Burmese - Guide to calling our multilingual phone service (bilingual)
Chaldean - Guide to calling our multilingual phone service (bilingual)
Chinese - Guide to calling our multilingual phone service (bilingual)
Dari - Guide to calling our multilingual phone service (bilingual)
Farsi (Persian) - Guide to calling our multilingual phone service (bilingual)
Hazaragi - Guide to calling our multilingual phone service (bilingual)
Karen - Guide to calling our multilingual phone service (bilingual)
Khmer (Cambodian) - Guide to calling our multilingual phone service (bilingual)
Korean - Guide to calling our multilingual phone service (bilingual)
Kurmanji - Guide to calling our multilingual phone service (bilingual)
Pashto - Guide to calling our multilingual phone service (bilingual)
Rohingya - Guide to calling our multilingual phone service (bilingual)
Somali - Guide to calling our multilingual phone service (bilingual)
Spanish - Guide to calling our multilingual phone service (bilingual)
Swahili - Guide to calling our multilingual phone service (bilingual)
Thai - Guide to calling our multilingual phone service (bilingual)
Turkish - Guide to calling our multilingual phone service (bilingual)
Urdu - Guide to calling our multilingual phone service (bilingual)
Vietnamese - Guide to calling our multilingual phone service (bilingual)