This document is available in English as well as in languages other than English. Links to the English and multilingual resources can be accessed further below. To download information click on the selected language. This will take you directly to the resource. Note that some PDFs can be quite large and may take several minutes to download.
Guide to calling our multilingual phone service (bilingual)
Translated guide on how to speak to someone in your language when you call Centrelink/Services Australia on 131 202. You can also use these to help people in your community.
Documents are bilingual. The English version is included in each translated resource. Please scroll down to access the English text.
- Organisation:
- Centrelink/ Services Australia
- Target audience:
- General
- Service area:
- National
- Published:
- February 2026
- Last reviewed:
- March 2026
Multilingual resources
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