This document is available in English as well as in languages other than English. Links to the English and multilingual resources can be accessed further below. To download information click on the selected language. This will take you directly to the resource. Note that some PDFs can be quite large and may take several minutes to download.
Complaint management policy
This information sheet explains how to lodge a complaint to Public Transport Victoria.
- Organisation:
- Public Transport Victoria
- Topic:
- Legal issues
- Target audience:
- General
- Service area:
- VIC
- Last reviewed:
- November 2023
English
Complaint management policy
Multilingual resources
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