Frequently asked questions
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What is Health Translations?
Health Translations is a free online library that collects and indexes multilingual health and wellbeing information produced by a range of organisations. It is comparable to a library catalogue and an easy way to find and access reliable translated health information. You can search for a certain topic and/or language and it will show you a list of available resources and languages and includes an English version.

Who is it for?
Health Translations was originally developed for health professionals to support and improve their communication with patients from culturally and linguistically (CALD) communities. It is also accessed by CALD communities directly who are looking for information in their preferred language.

How long has it existed?
The library was established in 2004 and has been refreshed and expanded since 2014.

Is it just for people in Victoria?
No. The site is accessed by health professionals and consumers all over Australia. The library is also accessed internationally, predominately in countries with large, diverse populations such as Canada, India and the U.S.

What sort of information is on the site?
Information on the site covers a broad collection of health and wellbeing topics from Asthma to COVID-19 to Mental Health to Family Violence, Housing and Centrelink resources.

How many translated resources are on the site?
Health Translations links currently to over 23,000 resources in over 100 languages.

How do we know the information is relevant and helpful?
The website has Editorial Guidelines to ensure information is accurate and useful. We also review information on a regular basis to ensure it is up to date.
How do we collect relevant and appropriate information? The information available on Health Translations is produced and hosted by other organisations who are peak bodies in their areas of expertise with whom the Centre for Culture Ethnicity and Health (CEH) maintains a content partnership. CEH collects, indexes and adds translated materials. Some resources are also produced in-house by the CEH.

How many people use the site?
The site has an average of over 150,000 pageviews per month.

Is the website reliable?
Staff employed by the Centre for Culture, Ethnicity and Health (CEH), constantly review the site to ensure information is relevant and accessible. Our process of review has ensured that errors like broken links remain under 1% of the resources available.

Who created and manages the site?
Health Translations is a Victorian Government initiative managed and maintained by the Centre for Culture Ethnicity and Health on behalf of the Department of Health and Human Services.

What are the most popular languages?
Currently the most popular languages are:

  1. Tagalog (Filipino)
  2. Vietnamese
  3. Arabic

Difference between Plain and Easy English
You might have heard about Plain English, so what is the difference between Plain and Easy English?
Easy English is a style of writing that is simple and concise, focuses on key information and uses words and images to help readers understand the information.
Plain English is a style of writing in which the language, structure, and presentation of a document all work together to help the reader. A document written in Plain English is easy to read, understand, and act on after just one reading.

How to find resources I downloaded in my browser?
Once you have found the resource you are interested in, just click the hyperlink of the file in your preferred language. Depending on your browsers and/or your browser settings, the file will either open in a new browser tab or it will NOT open in a new tab but be automatically downloaded to your computer. This can make it appear as though the resource link is broken. In these situations, please refer to the instructions here.

Can I use Health Translations resources with my clients?
We strongly encourage you to use all of our resources with your clients. The website’s main purpose is to provide reliable and current multilingual information to Service Providers that they can hand out to their clients in their preferred language. All resources can be used and distributed freely as long as you don’t use it for commercial purposes or alter their content.

Why is a library like Health Translations important?
The Victorian Government’s Multicultural Policy Statement emphasised that access to healthcare is a basic right for every Victorian. People born overseas, particularly women and girls are identified as being likely to have significantly poorer health than people born in Australia. The policy document highlights Health Translations as part of an initiative to help address this.

Can't find the information you are looking for?
Please contact us.

The Health Translations Directory is always improving

The Centre for Culture, Ethnicity and Health has been contracted to manage and improve Health Translations. We are regularly reviewing our collection and improving your experience of the directory. We rely on your contributions. If you are aware of a multilingual health resource, produced in Australia, please register it here or let us know.