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If you need some help at home or are considering moving into an aged care home, you may first need a free assessment by an ACAT. A member of an ACAT will talk to you about your current situation and work out if you are eligible to receive government subsidised aged care services.

01 Jan 2025... The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client’s needs and more. The Communication Cards cover themes such as: Food, Drink, Meals, Religion, Spirituality, Medical, Health Specialists, Personal Care, Sleep, TV, Recreation, Feelings, Pain and Mobility Aids.

A translated resource with information about prevention and management of dehydration for residents, families and carers. It includes some signs a person may be dehydrated and also ways to prevent and manage dehydration.

This website provides information explaining what My Aged Care is.

Falls among older people represent a very large public health problem. This booklet has been designed to help prevent falls among hospital patients. It will tell you how, when and why falls occur, and what you, your family members and carers can do to help stop falls from occurring.

01 Jan 2019... This fact sheet provides tips on how to find a provider that suits your needs and how to find out how much the services cost.

01 Feb 2023... This document provides information for consumers about the Victorian Transition Care Program and the Client Agreement. The Client Agreement is a formal agreement between the TCP Service Provider (the authorised Health Service that runs the program) and the person receiving care or their representative. It outlines the terms and conditions of the care provided by the TCP Service Provider.

01 Aug 2022... This fact sheet contains information for aged care workers. Trauma and loss can cause ongoing distress and health problems. There are things you can do to help an older person experiencing trauma, loss and grief.

27 Feb 2020... This booklet explains how older people can receive support in their homes and daily life through the Commonwealth Home Support Programme. If you have been assessed by a Regional Assessment Service (RAS) for Commonwealth Home Support Programme services, you should read this booklet.

01 Jan 2025... The Aged Care Signage will assist residents in aged care facilities in navigating their way around their home or service. Signs such as 'kitchen', 'dining room', 'keep out', 'danger', and 'this way to the garden', will help improve communication with residents and clients and minimise confusion.