Working with interpreters by phone in a family violence settingThis document is available in English as well as in languages other than English. Links to the English and multilingual resources can be accessed further below. To download information click on the selected language. This will take you directly to the resource. The information in brackets gives the format and file size if known. Note that some PDFs can be quite large and may take several minutes to download.
Title: Working with interpreters by phone in a family violence setting (PDF file) (Links to English resource)
Summary: The COVID-19 pandemic and the subsequent restrictions around social distancing has required a major shift from in-person to phone-based service delivery across a range of sectors. This resource shares some of the key insights on getting the most out of using interpreting services and ensuring effective engagement with clients is maintained.
Organisation: InTouch Multicultural Centre Against Family Violence
Publishing date: May 2020
Last reviewed: October 2021
Target audience: General
English resource: Report broken link
English (PDF file)
Chinese (Simplified) (PDF file)
Dari (PDF file)
Dinka (PDF file)
Farsi (Persian) (PDF file)
Hindi (PDF file)
Plain English (PDF file)
Sinhalese (PDF file)
Somali (PDF file)
Thai (PDF file)
Vietnamese (PDF file)
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