Frequently asked questions
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What is the Health Translations Directory (HTD)?
The HTD is an online library (or online portal) that collects and indexes multilingual health information produced by a range of organisations. It is comparable to a library catalogue and an easy way to find and access reliable translated health information. You can search for a certain topic and/or language and it will show you a list of available resources and languages and includes an English version.

Who is it for?
The HTD was originally developed for health professionals to support and improve their communication with patients from culturally and linguistically (CALD) communities. It is also accessed by CALD communities directly who are looking for information in their preferred language.

How long has it existed?
The directory was established in 2004 and has been refreshed and expanded since 2014.

Is it just for people in Victoria?
No. The site is accessed by health professionals and consumers all over Australia. The HTD is also accessed internationally, predominately in countries with large, diverse populations such as Canada, India and the U.S.

What sort of information is on the site?
Information on the site covers a broad collection of health and wellbeing topics from Asthma to Mental Health to Vitamins.

How many translated resources are on the site?
The HTD links currently to about 14.000 resources in over 100 languages.

How do we know the information is relevant and helpful?
The website has editorial guidelines to ensure information is accurate and useful. We also review information on a regular basis to ensure it is up to date.

How do we collect relevant and appropriate information?
The information available on the HTD is produced and hosted by other organisations who are peak bodies in their areas of expertise with whom the Centre for Culture Ethnicity and Health (CEH) maintains a content partnership. CEH collects, indexes and adds translated materials. Some resources are also produced in-house by the CEH.

How many people use the site?
The site has an average of 10,000 visitors per month.

Is the directory reliable?
Staff employed by the Centre for Culture, Ethnicity and Health (CEH), constantly review the site to ensure information is relevant and accessible. Our process of review has ensured that errors like broken links remain under 1% of the resources available.

Who created and manages the site?
The Health Translations Directory is a Victorian Government initiative managed and maintained by the Centre for Culture Ethnicity and Health on behalf of the Department of Health and Human Services.

What are the most popular languages?
Currently the most popular languages are:

  1. Arabic
  2. Vietnamese
  3. Farsi

Why is a resource like the Health Translations Directory important?
The Victorian Government’s 2017 Multicultural Policy emphasised that access to healthcare is a basic right for every Victorian. People born overseas, particularly women and girls are identified as being likely to have significantly poorer health than people born in Australia. The policy document highlights the Health Translations Directory as part of an initiative to help address this.

Can't find the information you are looking for?
Please contact us.

The Health Translations Directory is always improving

The Centre for Culture, Ethnicity and Health has been contracted to manage and improve Health Translations. We are regularly reviewing our collection and improving your experience of the directory. We rely on your contributions. If you are aware of a multilingual health resource, produced in Australia, please register it here or let us know.