Topic "Australian Health System" in Greek - total 43 documentsTitle: 5 Questions to ask your doctor before getting a test, treatment or procedure
Summary: These questions will help you get the most out of your visit to your GP
Title: Aged care services
Summary: Learn about the health and lifestyle issues that we face as we grow older. As we start to rely more on other people, what responsibilities do we take on? Find out more about the kinds of services and support that are in place for older people and their carers.
Title: Alcohol and drug services
Summary: If you or someone you know is affected by alcohol or drugs there are services available to help. Information about identifying drug and alcohol problems, understanding treatment options and learning about the challenges involved in living with an ongoing drug condition are all explored here.
Title: Are you on a treatment order?
Summary: A treatment order is a legal document that allows a hospital or mental health clinic to give you treatment for a mental illness. While you are on an order, you lose some of your rights and freedoms. You may have to stay in hospital. You can be given treatment even if you do not agree to it.
Title: Australian charter of healthcare rights in Victoria
Summary: The Charter allows patients, consumers, families, carers and services providing health care to share an understanding of the rights of people receiving health care.
Title: Carers, caring and respite care services
Summary: This translated video describes the critical role of carers in Victoria’s health system. The video outlines that there are financial and support services available to carers, encourages the understanding of changes involved in caring and how to plan for those changes, and provides practical advice about how to manage appointments, medication as well as challenging behaviours and communication.
Title: Child, family and relationship services
Summary: This translated, subtitled video outlines the family support services available to help parents raise their children. It emphasises the creation of a safe and nurturing environment for children as a priority and provides information on the kinds of support that are available to children, their parents and carers in Victoria.
Title: Code of conduct for unregistered health practitioners
Summary: The code of conduct for unregistered health practitioners sets out what you can expect from your provider.
Title: Complaint form
Summary: A complaint form for complaints about health services provided in NSW. The Commission deals with complaints about health services affecting the clinical management or care of a patient, the professional conduct of a health practitioner, and risks to the health or safety of the public.
Title: Concerned about your health care?
Summary: If you are concerned about a health service provided to you, talk to your provider as soon as possible. Often this is the fastest and most effective way of resolving your concerns.
Title: Disability services
Summary: Accessing disability services in Victoria can be dependent on your location as well as your particular needs. Learn about the kinds of support that are available for managing disability. Understand the rights of people with a disability and their carers and find information about support groups as well as useful information for managing your healthcare.
Title: Do you need a hospital emergency department - or can your local doctor help?
Summary: A guide to understanding the difference between problems needing hospital emergency treatment, and those that can be helped by your local doctor.
Title: Emergency, crisis and support services
Summary: Emergencies can be medical or family violence emergencies, natural disasters (such as floods, bushfires or heatwaves), communicable diseases (such as pandemic influenza) or a chemical, biological and radioactive emergency. Learn about different types of emergency and the support services that exist to help you if you are in an emergency situation in Victoria. In an emergency, call triple zero (000).
Title: End of life and palliative care services
Summary: End of life and palliative care helps improve your quality of life if you have a life-limiting illness and provides support to your family and carers. End of life and palliative care services include help with daily tasks and access to a range of emotional, spiritual and mental health care options to suit your needs. Services also provide information and advice about death and dying, advance care planning, financial planning and many other issues that can arise at the end of life. You can have end of life and palliative care services delivered in your home, at an inpatient palliative care unit, or in a local hospital.
Title: Get a replacement or duplicate Medicare card using your Medicare online account (Bilingual version)
Summary: Learn how to request a replacement or duplicate Medicare card using your Medicare online account.
Title: Get your immunisation history statement using your Medicare online account (Bilingual statement)
Summary: Learn how to use your Medicare online account to view, print and download an immunisation history statement for yourself or your child under 14 years of age.
Title: Hospitals, surgery and procedures
Summary: If you need surgery or other medical procedures, you are likely to attend a clinic or hospital in Victoria. This information will take you through the preparation for a stay in hospital, provide advice about managing your stay through to recovery and discharge. Practical information about paperwork, costs and payments is also available here.
Title: Informed consent in health care
Summary: This fact sheet explains what informed consent is, what questions you might want to ask and why you need to sign a consent form.
Title: Making a complaint - Health Complaints Commissioner
Summary: You have the right to access safe, quality healthcare and to be treated with respect. Raising your concerns when this doesn’t happen protects your rights and can improve the health system for all Victorians. How can I launch a complaint with the Health Complaints Commissioner?
Title: Making a complaint (DHHS Victoria)
Summary: This brochure tells you how to make a complaint is you feel a service is unsatifactory, you did not receive enough information or choice or your were not treated well.
Title: Medicare is Australia’s health care system (bilingual version)
Summary: Medicare provides payments and services that can help when you, or someone you care for, use health care services or buy medicines. This is an overview of how Medicare works.
Title: Medicare self service (bilingual version)
Summary: You can do a range of Medicare services without having to call or visit us. You can use your Medicare online account through myGov or the Express Plus Medicare mobile app.
Title: Mental health services
Summary: This subtitled video provides information on the range of mental health support services available in Victoria 24 hours a day, seven days a week. It outlines how these services can provide treatment, information, tools and advice on how to deal with a range of mental health issues.
Title: My health record
Summary: My health record brings together health information from you, your healthcare providers and Medicare. It is an online summary of your key health information. This website contains information on how it works, it's benefits, who can see your records, your privacy and security control, how to opt out and answers other frequently asked questions.
Title: My health records - my rights
Summary: What are my rights? Under Victorian law, you have the right to know what health information is held about you, how and why it was collected and what it’s being used for. You can ask to see your health information and change it if it’s incorrect. You can also ask to have your health information sent to another health service provider. If these requests are refused, you deserve a written explanation.
Title: My NDIS pathway (video and fact sheet)
Summary: It is important to understand how the NDIS works and whether you are eligible to participate. If you are, you will develop a plan with the NDIS to help you access the supports you need. Your plan will be reviewed over time so you will get the right support for as long as you need it. This video and fact sheet will help you understand the path you will travel as the NDIS works with you. It will provide an overview of what to expect at each stage.
Title: My pocket health card
Summary: This resource is intended to be a foldable wallet sized checklist of questions to consider asking health professionals to participate in your health care.
Title: Physical health care: what to expect from your mental health service
Summary: All NSW mental health services have a responsibility to ensure that the people who use their service receive adequate physical health care. This brochure provides a broad outline of these responsibilities and how they will be met.
Title: Planning and coordinating healthcare
Summary: Your healthcare requirements are uniquely yours. You have an opportunity to plan and coordinate your healthcare within a wide range of services and support available to people in Victoria. These pages will provide information about making decisions and coordinating payment for your healthcare as well as your rights and responsibilities and the best ways to communicate about health.
Title: Pregnancy and birth services
Summary: This translated video provides information on involving health services early and fully understanding your childbirth options to give a great start to a rewarding birth experience. The video outlines the who’s who during pregnancy, birth and newborn care, and helps to understand which records and paperwork are required as well as payment options for having a baby and newborn care in Victoria.
Title: Privacy statement
Summary: The Commission has a Privacy Management Plan, which describes in detail the steps taken to protect your privacy.
Title: Receiving your Medicare benefit payment (bilingual version)
Summary: Whether you claim your benefit at your doctor, online or in person, your Medicare benefit is paid electronically into your nominated bank account. Your payment is usually available the next working day. This factsheet outlines what you need to do.
Title: Reciprocal health care agreements
Summary: Agreements with 11 countries that covers the cost of medically necessary care when Australians visit certain countries and visitors from these countries visit Australia.
Title: Resolve concerns about your health care
Summary: If you are concerned about a health service provided, we recommend that you first talk to the provider directly.
Title: Seeing a doctor, specialist or health professional
Summary: Doctors and other health professionals are often our first point of contact with the healthcare system. Identifying the different professional roles in healthcare, learning the language of healthcare and finding new ways to approach consultations are some of the key features of these pages. You will find information for yourself as well as information to help you help someone else you are caring for.
Title: The Victorian health system
Summary: Victoria’s health system offers a vast range of services and support to Victorians across the state. Whether you are seeing a doctor, going to hospital for surgery or in need of emergency or crisis support, these pages outline the services that are available to you. They will also highlight the benefits of planning ahead and show you new ways to coordinate your healthcare.
Title: Update your bank account details using your Medicare online account (Bilingual version)
Summary: Learn how to update your bank account details using your Medicare online account.
Title: Update your personal information using your Medicare online account (Bilingual information)
Summary: Learn how to update your personal information using your Medicare online account
Title: Victorian Patient Transport Assistance Scheme (VPTAS) feedback - complaints, compliments and reviews policy
Summary: The Department of Health & Human Services is committed to maintaining a high standard and continuously improving the VPTAS processes including providing a respectful and responsive complaints and review handling system for patients, consumers, carers, health professionals and the VPTAS Office staff. The department wants to know how we can best manage the VPTAS to help rural Victorians to access the specialist medical services they need. By listening to you and learning about any concerns you may have about the VPTAS, this will help us to improve the process for all Victorians who need to use the scheme. You can either request a review or provide feedback by making a complaint or giving a compliment about the VPTAS.
Title: Victorian Patient Transport Assistance Scheme Guidelines (2015)
Summary: Victorian Patient Transport Assistance Scheme Guidelines (2015) - the VPTAS subsidies the travel and accommodation costs incurred by rural Victorians who have no option but to travel more than 100km one way or average of 500 km a week for one or more weeks to receive approved medical specialist services.
Title: Who will help make medical decisions for you? Advance care planning - planning ahead for future healthcare
Summary: Advance Care Planning is about planning ahead for your future healthcare, in case you are ever too sick to speak for yourself.
Title: Working with your healthcare team
Summary: There is a range of healthcare professionals who help manage arthritis, and this sheet outlines what each member of the healthcare team does and how to find them. It also includes tips on being prepared for and getting the most from a visit to a health professional.
Title: Your health (bilingual version)
Summary: Your health This brochure outlines some of the benefits and services available for those enrolled in Medicare. Medicare helps Australians, and other eligible people, with the cost of some medical, medicine, and optical and hospital care.
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