Victorian AOD client charter brochureThis document is available in English as well as in languages other than English. Links to the English and multilingual resources can be accessed further below. To download information click on the selected language. This will take you directly to the resource. The information in brackets gives the format and file size if known. Note that some PDFs can be quite large and may take several minutes to download.
Title: Victorian AOD client charter brochure (Links to English resource)
Summary: This document is a charter of rights and responsibilities for AOD service users. The charter is based on the knowledge and experience of 160 AOD service users who participated in focus groups held across Victoria. The creation of this charter, by people who use Victorian AOD services, has endeavoured to follow a democratic process. The implementation of this charter will contribute to a fairer Victoria.
Organisation: Department of Health & Human Services
Publishing date: March 2011
Last reviewed: January 2019
Target audience: General
English resource: Report broken link
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